Shipping policy

Shipping Policy — STANNA

Order Processing

All orders are processed within 1–3 business days after payment confirmation. During launches, restocks, or high-demand periods, processing times may take slightly longer.

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Domestic Shipping — United Kingdom

STANNA offers tracked shipping across the United Kingdom.

Estimated delivery time:

* 1–4 business days

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International Shipping

STANNA ships worldwide using trusted carriers with tracking included.

Estimated delivery times vary depending on the destination:

* Europe: 4–10 business days
* International: 7–15 business days

Shipping times are estimates and may be affected by customs delays, weather conditions, or carrier issues.

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Customs Fees & VAT

International orders may be subject to customs duties, VAT/import taxes, or processing fees charged by the destination country.

These charges are the responsibility of the customer and are not controlled by STANNA.

STANNA is not responsible for delays caused by customs clearance processes.

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Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

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Incorrect Addresses

Customers are responsible for ensuring that the shipping address provided at checkout is correct. STANNA is not responsible for lost parcels due to incorrect shipping information.

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Lost or Delayed Orders

Once an order has been shipped, responsibility for delivery lies with the carrier. If you experience major delays or tracking issues, please contact us through our support email.

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Contact

For any shipping-related questions:

support@stannaxyz.com

Instagram: @stannaglobe