Métodos de pagamento
Política de envio
Shipping Policy — STANNA
Order Processing
All orders are processed within 1–3 business days after payment confirmation. During launches, restocks, or high-demand periods, processing times may take slightly longer.
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Domestic Shipping — United Kingdom
STANNA offers tracked shipping across the United Kingdom.
Estimated delivery time:
* 1–4 business days
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International Shipping
STANNA ships worldwide using trusted carriers with tracking included.
Estimated delivery times vary depending on the destination:
* Europe: 4–10 business days
* International: 7–15 business days
Shipping times are estimates and may be affected by customs delays, weather conditions, or carrier issues.
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Customs Fees & VAT
International orders may be subject to customs duties, VAT/import taxes, or processing fees charged by the destination country.
These charges are the responsibility of the customer and are not controlled by STANNA.
STANNA is not responsible for delays caused by customs clearance processes.
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Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
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Incorrect Addresses
Customers are responsible for ensuring that the shipping address provided at checkout is correct. STANNA is not responsible for lost parcels due to incorrect shipping information.
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Lost or Delayed Orders
Once an order has been shipped, responsibility for delivery lies with the carrier. If you experience major delays or tracking issues, please contact us through our support email.
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Contact
For any shipping-related questions:
support@stannaxyz.com
Instagram: @stannaglobe